Frequently Asked Questions
General
What is Rootsbound?
Rootsbound Genealogy creates thoughtfully-researched and beautifully-designed books and reports on your ancestry, carefully tracing your genealogical lines. Rootsbound combines traditional genealogical work with a wider historical context in order to make sense of the lives your ancestors lived. No more long nights sifting through marriage certificates, census records, employment ledgers, and more on the Internet — that's what we're here for. We're obsessed with historical mysteries, poring through microfiches, and delivering carefully-curated products that'll last you a lifetime.
How can I contact Rootsbound?
We'd love to hear from you! Send any questions or thoughts to hello@rootsboundgenealogy.com or tag @rootsboundgenealogy.
Where can I purchase Rootsbound products?
No project is alike, which means no product is alike. We confer with every client to conceptualize their questions, begin planning research, and find a sustainable payment solution. Feel free to email us at hello@rootsboundgenealogy.com or fill out our contact form here.
Orders
How long does a project typically take?
Projects differ depending on physical size (such as a hard-bound book vs. a spiral-bound book) as well as the depth of questions (a research report typically takes less time than a full book). If you're unsure where to start, feel free to contact us for a free consultation.
Can I purchase bundles?
Of course! Please let us know in your initial message (or during our first meeting) if you'd like multiple products (or even multiple copies of the same product, such as a hard-bound book).
Will my order be shipped to me?
Yes! We meet with all of our clients over Zoom and send them their final product with Priority Shipping. For clients based in and around Charlotte, North Carolina, we'd love to meet you in person for coffee and give you your book or report.
Gifting
How do I give Rootsbound as a gift?
We love completing gift projects! As there are different variables that come with gifting — maybe they want to meet with us themselves, maybe they want a hard-cover book to flip through ASAP — please feel free to reach out and we'll help you give your loved one the present they deserve, hand-made with care.
Products
Do hard-bound and spiral-bound books come with digital resources?
Yes — every book comes with a free .PDF version (or perhaps you only want a .pdf version to begin with!).
How are products priced?
As stated above, every project is different, but, due to printing costs, hard-bound books tend to be the most expensive option; spiral-bound books and digital books fall between, and research reports tend to be the least expensive option. Consult with us now and we'll help you determine your project scope. ❈